Faculty Delivery

Please note: the Faculty Delivery Service has been suspended for the Spring 2021 semester.

We’ll deliver library materials from the University Library System (ULS), E-Z Borrow, and Interlibrary Loan directly to faculty offices located within the prescribed boundaries of the Pittsburgh Campus. UPMC faculty should contact HSLS Document Delivery directly.


  • You must return materials to a Pittsburgh Campus ULS location; couriers will not return items to the library.
  • You should expect delivery within two business days, excluding weekends and holidays. Materials coming from other libraries or locations may take slightly longer.
  • You can designate staff member(s) or student assistant(s) in your department as a proxy using the Borrowing Proxy Request Form. The proxy agreement must be renewed each academic year.
  •  A signature is required for all deliveries; only faculty members and their authorized proxies can sign for deliveries.
  • You’re responsible for any requested materials once they’ve been successfully delivered. Even if signed by a proxy, fines/fees stemming from lost or misplaced materials are levied upon the requesting faculty member’s library account.  
  •  If your library account is blocked due to a suspension of circulation privileges, you will not be able to place requests or receive deliveries.
  • For each requested item, one delivery attempt will be made. If no authorized signer is available/present, the book will be placed on hold at the ULS Library nearest to the delivery location. You will receive an email from a ULS staff member informing you of the failed delivery.

Article Requests

You can also request scanning services for materials in the collections of the University Library System (does not include Health Sciences or Law). Scanned materials will be emailed to you. Please Ask Us to check on the status of a request.

  • Limit of 5 requests per person/day
  • Instructions for submitting a request to scan materials is available on the Digitization page

US Copyright law may restrict which materials we scan and distribute

How to request book delivery

Library-owned books

  • Search for the item in PittCat and click through to the full record.
  • In PittCat, click the Get it! link at the top of the page.
  • Enter your University Computing Account (email) username and password and click the Login button.
  • Select Get-it! from the drop-down menu, then click the “OK” button.
  • If a book has multiple volumes, you will need to select a single volume to request using the dropdown menu. If you need additional volumes, you’ll need to place separate requests for each volume.
  • To request book delivery, click on the dropdown menu for “Pickup-Location” and select “Faculty Delivery”. 
  • By default, books will be delivered to the University Address listed on your library account. If you’ve since moved to a new office, you can provide the address within the comments field of the request form; however, we encourage all Faculty to keep their office information up to date through Panther Central.
  • Click on the “Submit Request” button.
  • You can check the status of your request by looking at the Request Information section of My Library Account.

Books requested via EZ-Borrow

  • Once you’ve selected a requestable title, hit the drop-down menu for “Select a Pickup-Location” and select “Faculty Delivery”.

Books requested via Interlibrary Loan

  • If you’re using the Interlibrary Loan Request Page for the first time, you’ll need to fill out a page of User Information. Among these fields, you will be asked for a “Delivery Location”. Hit the dropdown menu and select “Faculty Delivery”.
  • If you’ve already submitted this User Information and did not specify “Faculty Delivery” as your delivery location, you can change it by going to the ILL Request page and pressing the “Change User Information” button located along the left-hand toolbar under “Tools”.   

For assistance, please  Ask Us!