Media Equipment Library Specialist

Research & Educational Support - Pennsylvania-Pittsburgh - (21007876)

This entry level University of Pittsburgh position supports students, faculty, and staff from a variety of academic units and departments in a public service setting; provides instruction and training on production equipment and technology; manages inventory and performs basic repairs; and indirectly supervises student workers.  Working with the manager of the Media Production Equipment & Services (MPES) unit, this position manages and develops the Library's circulating production equipment collection in alignment with the needs of University programs and curricula. In addition, this position is responsible for designing and delivering step-by-step workshops, providing clear descriptions of best practices and policies for equipment use by students, staff, faculty, and university partners, and developing tutorials for use both in-person and online by utilizing a variety of media, technology, digital tools, formats and platforms. This unit also supports the One Button Studio, the Whisper Room, and Stark Media Services, providing hands-on technological and customer service assistance in these areas. This position also indirectly supervises student workers in MPES, and is expected to work with the unit head to hire, train, and supervise 15-20 student employees. Other regular duties include as-needed shifts at the Donald S. Wood Service Desk, supporting Hillman Library public services by offering high-quality basic reference and customer service to library users in-person, over the phone, and via chat. As a member of the ULS team, the Library Specialist is expected to recognize, respect, and work effectively with diverse individuals and groups in all aspects of their work, and to proactively maintain a work environment that fosters equity, diversity, inclusion, and belonging. In general, hours of work are Sun. 11:30 a.m.– 8:00 p.m.; Mon. – Thurs. 10:00 a.m. – 6:30 p.m. On occasion, evening and holidays may be required.

  • Four years of college or four years relevant experience plus high school diploma/GED. 
  • Previous experience using multi-media equipment, a high degree familiarity with common computer hardware and software, service experience, and teaching/training experience is strongly preferred. Previous supervisory experience or work in a library setting is desirable, but not required. Must be able to adapt to changing platforms to present information to library users for in-person and virtual presentations. 
  • Must have a strong academic background or relevant experience in order to answer basic reference questions and to have an understanding of the academic research process.

The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets

To Apply