Request Items from Storage

Who can place Storage Requests?
How to Request an Item From Storage
How long does it take?
Where do I pick it up?
What does it cost?
Books (and other materials) in Storage
Journals in Storage
Health Sciences Library System (HSLS) Storage

 

Who can place Storage Requests?
University of Pittsburgh faculty, staff, students, and special borrowers can place storage requests. Patrons whose records are blocked due to suspension of circulation privileges will not be able to place requests. For information on charge and fine limits, please see the ULS Borrowing Policies. We will no longer retrieve material from storage for non-Pitt borrowers. Non-Pitt borrowers will have to place a Requests From Other Libraries request at their local library for access to materials in storage.
 
How to request an item from storage
To place a request for an item, you need to be in PITTCat, viewing the brief or long record page which displays the bibliographic information for the specific item you want. In most cases, you will have discovered that you need to place a request because you have done a search in PITTCat and found that the item you want is located in storage and not charged out.
  1. Search for the item in PITTCat
  2. Display the Brief or Long Record for the individual item
  3. Click on the Get It! button at the top or bottom of the page
  4. If you have not previously logged in, the Patron Login form will appear
    • Enter your University ID number (the number on the front of your PITT ID) and your Last Name in the appropriate fields and click the Login button
  5. Follow the instructions on the request form and fill in all pertinent information
  6. Re-enter your University ID number
  7. Select a library from the Pick Up At: list
  8. for non-journal article requests
  9. When you are done, click on the Submit Request button

  10.  
Material requested from storage facilities can be delivered to any University of Pittsburgh library. The material you request will be held at the library you selected for seven days. You can check the status of non-journal requests by looking at the Request Information section of My Account. You will be notified by email when journal article copy requests have been filled.
How long does it take?
Requested material is delivered to University of Pittsburgh libraries on a daily basis, except on weekends or holidays. Requests for delivery to regional campus libraries may take up to 72 hours.
 
Where do I pick it up?
Books and other materials requested from storage can be delivered to any University of Pittsburgh library. The material you request will be held at the library you selected for seven days. You can check the status of your request by looking at the Request Information section of My Account

Journal Articles will be scanned and made available to you in PDF format. You will be notified by email, but no information about article requests will appear in My Account.

  • You will receive an email entitled "Automated Document Delivery Notification"
  • In the email there will be a link and a PIN (Personal Identification Number). Clicking on the link will take you to a login page
  • On the login page, enter the email address you supplied on your request and the PIN number from the email and click on the LOGIN button
  • This will take you to a page with a link to your request
  • Click on the link and the document will open up in Adobe Acrobat Reader for you to read or print. If you don't have Adobe Acrobat Reader, you can download it for free from Download Adobe Acrobat
     
What does it cost?
 There are no charges for these services for University of Pittsburgh faculty, staff, and students. There is a charge of $7.50 per article for individuals who have a University Library System Special Borrower's Card.
 
Books (and other materials) in Storage
Books, microforms, documents, theses, maps, media, etc. can be delivered to any University of Pittsburgh Library.
 
Journals in Storage
University of Pittsburgh faculty, staff and student borrowers may request free copies of journal articles that appear in journals located in the Storage Facility. Special Borrowers will be charged $7.50 per article. Be sure to provide as much information as you can for the article(s) needed, including:
  • Article Title
  • Article Author
  • Volume number
  • Issue number
  • Year
  • Pages

Articles will be made available online in PDF format. See Where do I pick it up?

Example of the PITTCat Record Page
record page