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East Asian Gateway Service

 
 

East Asian Gateway Service Survey

 

In order to continue and improve our service, we would appreciate your taking a few minutes to answer the following 10 questions.
Your feedback will be valuable and important to improve our service. Thank you.

1. What is your current status? (Please check all that apply.)

undergraduate
graduate
college/Univ. professor
researcher
library staff
other (please specify):

2. How long have you been using the East Asian Gateway Service?

6 months
about one year
about two years
two years and up

3. What is/was the field/major of your study?

4. Approximately, how frequently do/did you send your request to the Gateway Center?

Once a week
Once every other week
Once every month
Once every other month

Other (please specify):

5. The article(s) you requested have helped/will your (Please check all that apply.)

scholarly research-related project
teaching
class project
business
Other reasons, please specify:

6. Did you receive response/notification about the status of your request from the East Asian Gateway Service?

Always
sometimes
never

7. If you were asked to pay a moderate fee, would you still use this service?

Yes
Yes, but less frequently
Not sure
No

8. If your answer to question #7 is "yes", please answer these questions:

Is the range of $10.00 - $15.00 per article acceptable?

Yes
No

If not acceptable, what amount of fee per article is reasonable to you? Please specify:

9. Overall, how would you rate the East Asian Gateway Service?

Excellent
good
marginal
poor
very poor

10. What suggestions/comments do you have for/on the East Asian Gateway Service, University of Pittsburgh?

Thank you for taking the time to complete this form.