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Surfing the Cyber Library: Techniques for Researching & Evaluating Web Information University Library System  

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Student staring and standing in front of shelves filled with opened and closed laptop computers in a "cyber library."

Evaluating:
Assessing the Quality of Web Information

There are lots of good information sources on the Web, and lots of bad ones. So it's up to you to critically evaluate any information from the Web. Asking yourself the 5 W questions – Who, What, When, Where, and Why – can help you evaluate and determine if the information is what you want to use in your assignment.

  • Who is the author of the web site and What are their credentials (expertise)? Does the web page offer you any indication of the author's authority or credentials as an expert in the field? If you have any questions about the qualifications of the author, you can check with a librarian to learn more about the author. You can also search the author's name in a web search engine to see what other people are saying about the author. This technique can be tricky, because if the author's opinions or work are controversial, other people will have strong opinions about the author and his/her work. Weigh all opinions carefully.

  • When was the information published or written? How current is the information in the page? Old or seemingly dated information can sometimes indicate that the web page may not be currently maintained. The importance of this point depends on the kind of information you need for your topic. If you are looking for research on ancient history or literary criticism of an older book, you may be able to use information that is older because the subject itself hasn't changed recently. But if you are seeking information on a quickly changing or evolving topic like cloning, you'll need the most current information possible. Look closely at the dates of any information referenced or linked within the web page.

  • Where was the information published? Is the web site's information drawn from reliable research sources such as journal articles or reference books? Does the web author document that information with citations, references or links? If the information is from scholarly sources such as journal articles or books, the web page should have citations to these sources in case you want to verify the information. While it may take some extra time, it's sometimes good to stop at the library and verify the credibility of any information in question.

    More importantly, is the information in the web page as good as what you would find in scholarly books and journal articles? There are lots of good information sources on the Web, and lots of bad ones. While using the Web for research is convenient, it may not be the best place to find what you need. Your library spends thousands of dollars buying high quality research materials to ensure you have the best information possible for your research. If the material in the web page doesn't seem good enough for your research, you may want to use another information source, or stop by the library to find better, more reliable sources for your research.

  • Why was the page created? Be careful to read the information critically with regard to bias on the part of the information producer or author. Ask yourself: Who is the intended audience? What is the purpose of the web page? Are all sides of an issue discussed, or alternative viewpoints included? Consider the affiliations and credentials of the producer of the information, and if she/he has any bias or philosophical agenda.

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This page was last updated on August 31, 2004.
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